Contact information

📬 Contact Information

For questions about your order or any of our policies, please contact us at:
Email: onceuponjewelry@outlook.com
Response Time: 1–3 business days

We handle all inquiries through email only. Please include your order number and full name for faster assistance.

Business hours:
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)
📦 Orders placed on weekends or holidays are processed on the next business day.